Terms and Conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Optimum Nutra Inc’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Optimum Nutra Inc’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Costa Del Este, Capital Plaza Tower, E-1 Floor, Office 6, Panama City, Panama.

The use of this website is subject to the following terms of use:

By placing an order through this Web Site You warrant that you are at least 18 years old and capable of entering into binding contracts.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Delivery

UK and European orders are usually delivered within 1 – 7 working days. International orders are usually delivered in 5 – 8 working days. These are expected delivery times given by the postal service. Your order may take up to 3 weeks to be delivered.

Please allow time for your order to arrive.

Returns policy

Please contact us within 7 days of receiving your order if you would like to return the order to us.

We will only refund unused items, minus any shipping and handling fees.

60 day Money Back Guarantee

We are confident that you will be satisfied with your purchase. As a result we will refund your purchase if you haven’t experienced any benefit.

Our supplements are made to complement an already good exercise and diet plan.

Before requesting a refund, you must have:

  • Taken the supplement for at least 7 days as instructed by the packaging.
  • Opened only one bottle in your order. All other bottles should be sealed and in re-saleable condition.
  • Eaten a consistently healthy diet with regular exercise.

We will require the following from you when returning the products:

  • Your name, address and order number.
  • All used and unused items that were sent to you.
  • A description of your diet plan and exercise.

When you return the products to us:

You must use a tracked postal service. We cannot refund you for items that are not returned to us or are lost in the mail.

You will be refunded minus a USD $10 (£10 in the UK) processing fee and minus the shipping costs.

To claim your refund please contact our support using the web form on the website. Any claim must be submitted within 60 days of the purchase date.

Please be aware that the product works differently for different people. Differences in metabolism and lifestyle can affect the time required to achieve results. You may not experience immediate results.

Failure to comply with all of the above conditions means we will not be obliged to give you a refund.