ClickCease

60-Day Guarantee

We offer a 60-Day Guarantee on some of our products. This is a part-inclusive guarantee and not a 60-Day trial period.

The guarantee permits the usage of a single bottle from your order to test a product’s suitability. If you order one of our pre-made bundles of different products, the guarantee permits usage of a single bottle of each product. If your order contains multiple products of your own choosing, the guarantee permits the usage of one bottle of any one product.

This 60-day window is to allow for delivery of your order and to provide ample time for using your bottle, particularly for customers who choose to use their products at a lower dosage than recommended. We’ve extended the guarantee from 30-days to 60 for reasons such as this.

The guarantee period begins at the time of placing your order. The window for returning your order closes 60 days later.

To initiate a return, please contact us to request an RMA number. Include your order number with your request. This can be found in your order confirmation email.

This 60-day guarantee applies to new customers placing their first order. Repeat customers are eligible for exchanges where products are found to be of unsatisfactory quality. Please contact us as soon as possible, and no later than 7 days since receiving your order, to report damaged items to us.

Further details for returns can be reviewed here: https://www.optimumnutra.com/knowledgebase/returns/

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