Where’s my refund?

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  4. Where’s my refund?

If you’ve returned your items to us but haven’t yet received a refund:

It’s likely your refund hasn’t been processed just yet. As outlined in our returns policy it can take up to 14 days for us to check the order and refund you. If you can provide us the tracking number and the shipping company you used for your return, this may help to speed up the process.

Once a refund has been issued please allow for your bank’s usual processing times for the refund to show in your account. Processing times vary between banks and is not something we have any control over.

You can read the terms and conditions here: Terms and Conditions.

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