Customs, delays and charges

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Sending our supplements Worldwide means that sometimes they may be subject to customs taking a look at them. This happens even when the ingredients are 100% safe and legal in your country.

We are not able to promise international orders won’t be delayed by customs checks. Any company claiming their products can bypass customs are being dishonest – it’s not possible. In our experience, though, of the thousands upon thousands of international orders we’ve sent, only a small percentage have ever been delayed by a customs check.


Due to regulations by Canadian Customs we are only able to send 3 bottles at one time as they are being sent from outside of Canada.

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  • Caroline tuckett says:

    I have recieved my supply but want to check this is a one off order so you will not be taken any money from my account for any order I have not ask for.i was scammed once before and didnt get my money back when they automatically took payment for order I didnt ask for

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